Dear Valued Customers,
Many of you are likely aware of the major disruptions caused by CrowdStrike and Azure outages worldwide, leading to significant financial losses globally. However, for SMS customers impacted by this incident, we were able to apply the fix and solve our customers issues by around 12:30 AM, shortly after receiving the first alerts. Leveraging our team's expertise and a well-coordinated response strategy, we swiftly identified the issue, implemented a targeted solution, and conducted thorough testing to ensure system stability. This rapid intervention not only minimized potential disruptions for our customers but also reinforced our commitment to providing reliable and responsive support.
Thank you for your continued trust in us.
Best regards,
SMS Datacenter.